Last updated: 10/27/2026
The 7-day refund
If View IPTV does not work on your device, you can ask for a refund within 7 days of your payment. We want you to be happy with your purchase, and we would rather solve the problem than lose a customer.
Before you request a refund
Message us on WhatsApp at +44 7934 683184 or email tvplusone24@gmail.com and tell us what is happening. Many problems come from small setup details, and our support team is available 24/7 to help you fix them. We also offer a free trial so that you can test the service on your device before you pay.
How to request a refund
Send us your request within 7 days of payment. Include the name or phone number you used to order and a short description of the problem on your device. We will confirm your request in writing.
How refunds are paid
Approved refunds go back to the method you used to pay, whether that was Visa, Mastercard, PayPal or crypto. For crypto payments, we send the refund to the wallet address you give us. Your bank or payment provider may need extra time to show the money in your account.
What is not covered
Requests made more than 7 days after payment are not covered by this policy. A change of mind after the 7 days, or problems caused by a device that cannot run an IPTV player app at all, are not eligible, but we will still help you find a solution such as a different device.
Free device change
Customers on the 12-month plan can switch to a new device for free. If your first device does not suit you, we can move your subscription before you consider a refund.
Questions
For anything about this policy, see our Terms of Service or contact us any time.